Casual Arena Host Event Workers, Manchester Arena

£7.45 per hour | Manchester

To be part of a small team of individuals, to provide and maintain a high standard of customer service to all guests who visit the arena.


Key Accountabilities

• To deal with all concerns and enquiries expressed by the customers attending events at the arena

• Offer advice and information to customers

• Relocation of seats

• Liaise with all departments, Box Office, Stewarding Company, Food & Beverage and Events.

• Assist disabled customers

• Guide guests around the arena

• Ensure correct information is available and up to date


The candidate must possess the following:

• Previous customer service experience in complaint handling

• The candidate will need strong customer service skills

• Have the ability to communicate effectively with people

• To have the ability to work unsupervised as well as part of a team

• Must possess a polite and courteous manner

• Work well and remain calm under pressure

How to apply

Please download and complete the Application Form and the Diversity Monitoring Form.

Submit your completed forms to

Please note that incomplete applications will not be considered.

Closing Date: Midnight, Friday 29 September 2017.

Closing date: 29 Sep 2017