CAREERS AT SMG EUROPE

Casual Arena Host Event Workers, Manchester Arena

£7.45 per hour | Manchester

To be part of a small team of individuals, to provide and maintain a high standard of customer service to all guests who visit the arena.

 

Key Accountabilities

• To deal with all concerns and enquiries expressed by the customers attending events at the arena

• Offer advice and information to customers

• Relocation of seats

• Liaise with all departments, Box Office, Stewarding Company, Food & Beverage and Events.

• Assist disabled customers

• Guide guests around the arena

• Ensure correct information is available and up to date

 

The candidate must possess the following:

• Previous customer service experience in complaint handling

• The candidate will need strong customer service skills

• Have the ability to communicate effectively with people

• To have the ability to work unsupervised as well as part of a team

• Must possess a polite and courteous manner

• Work well and remain calm under pressure


How to apply

Please download and complete the Application Form and the Diversity Monitoring Form.

Submit your completed forms to recruitment@smg-europe.com.

Please note that incomplete applications will not be considered.

Closing Date: Midnight, Friday 29 September 2017.


Closing date: 29 Sep 2017


Downloads