CAREERS AT SMG EUROPE

Casual Restaurant Manager, first direct Arena Leeds

Leeds

We are looking for enthusiastic individuals to join our Casual Food & Beverage Team working at the first direct Arena, Leeds.

Customer service is at the heart of everything we do and we are looking for a Food & Beverage Team that can make a positive contribution to the overall customer experience.


We welcome applicants who take pride in their work, have a positive and friendly attitude and possess excellent communication skills.


Work is available on a casual, event driven basis. This will include evening and weekend work.


All applicants must be aged 18 or over, due to the selling of alcoholic products.

Working with the Hospitality Manager to deliver an excellent customer experience in one of our VIP Lounges, the ideal candidate will be able to:
• Lead a team of up to 15 staff.
• Manage a service of up to 130 covers.
• Deliver on the job training sessions and staff briefings.
• Confidently liaise with guests and clients.
• Effectively handle customer queries and complaints.
• Maximise sales and ensure all transactions are processed accurately.
• Work on their own initiative.

Previous restaurant manager/supervisor experience is essential.

There would be an expectation to work the majority of events.

 


How to apply

Please download and complete the Application Form and the Diversity Monitoring Form.

Completed application forms should be submitted to leedsrecruitment@firstdirectarena.com

Please note that CVs or incomplete applications will not be considered.

Closing Date: Sunday 10 September 2017.

 


Closing date: 10 Sep 2017


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